+91 99987 70434 info@boxmanufacturers.co.in

Privacy Policy

Last updated: 9 August 2024

Welcome to Himalaya Packaging. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our site, and tells you about your privacy rights and how the law protects you.

Information We Collect

  • Personal Data: Information you give us directly — your name, phone number, email address and company details — when you request a quote, place an order or contact us.
  • Transactional Data: Information about purchases, orders or other transactions you conduct with us.
  • Usage Data: Details of how you use our site, including IP address, browser type, operating system, pages visited, and the time and date of your visit.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services and products.
  • Process transactions and manage orders.
  • Communicate with you about your enquiry, your order, and relevant updates.
  • Enhance your experience on our site.
  • Analyse usage trends so we can improve how the site works.

Sharing of Your Information

We do not sell, trade or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as email or hosting providers. These providers are contractually obliged to keep your information confidential and use it only for the service they provide to us.
  • Legal Requirements: We may disclose your information where required by law, regulation or legal process, or in response to a request from a government authority.

Tracking Tools

We use the following tools to understand how our site is used:

  • Google Analytics: Tracks and analyses website traffic and visitor behaviour, collecting information including your IP address, browser type and the pages you view.
  • Microsoft Clarity: Provides insight into how visitors interact with the site, including click patterns and session recordings.

Data Security

We implement reasonable security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet or method of electronic storage is completely secure, however, so we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct anything inaccurate or incomplete.
  • Deletion: You can ask us to delete your personal information, subject to any legal obligation we have to retain it.

Data Retention

We keep your personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires us to retain it. Enquiry and order records are kept so we can service repeat business and meet accounting obligations.

Our site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites, and we encourage you to read the privacy policy of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. Where a change is significant we will post the revised policy on this page with a new effective date.

Contact Us

If you have any question or concern about this Privacy Policy or how we handle your data, please get in touch: